OmniServ, a provider of assistance for disabled air passengers in the UK, has signed on as a Founding Strategic Partner of PurpleSpace, a professional development hub for disabled employee network and resource group leaders, disability champions and allies. Established in 2015, PurpleSpace grew out of…
In 2018, Ryanair identified an opportunity to improve its ground handling operations at its biggest airport, Stansted. The low cost carrier subsequently put the contract out to tender. After an extensive review, Ryanair selected OmniServ, the European arm of global airport and airline services supplier,…
Seasoned Learning & Development Manager joins UK’s leading airline and airport assistance services provider to enhance training programs. OmniServ has appointed David Wheeler as Head of Learning & Development, as part of the company’s continued focus on staff training and learning & development. With 20…
One of the highest profile events in the travel retail calendar, The Frontier Awards, will this year be sponsored by staffing, travel retail and experiential specialists, Blackjack Promotions. Run by the sector’s leading news magazine DFNI, The Frontier Awards celebrate the best of innovation and creativity…
As the head of innovation & regulatory compliance at OmniServ, the UK’s biggest provider of assistance to disabled passengers, Samantha Saunders is well positioned to comment on why we all benefit from the adaptation of our surroundings and working practices to help people with autism. …
There’s no doubt that technology plays a massive role in hitting delivery numbers and all those other cold spreadsheet targets. However, in the rush to achieve speed, reach and impressions, people are starting to muddle the impersonal algorithms and mathematics of automation with meaningful creative….
Having employees shadow colleagues from other teams can help them understand the value of other parts of the business, says Samantha Saunders Airports are like small towns, but small towns with one main purpose: to welcome passengers and their baggage and get them attended to…
The travel retail sector is at an all-time high as it attracts and engages passengers with a unique and convenient shopping experience – no matter what currency customers use, or what language they speak. Do these advantages help it beat the UK’s challenging high street…
OmniServ has secured a new multi-year contract for the provision of services for passengers with reduced mobility (PRM) at Liverpool John Lennon Airport (LJLA), following a re-tender bid. The contract will see OmniServ build on the existing partnership and continue to work closely with LJLA…
Airports technology specialist OmniServe has partnered with SigncodeUK to develop assistance for deaf and hard-of-hearing passengers. SigncodeUK is an online provider of video translation services for the deaf, deafened or hard-of-hearing (D/deaf) community. According to Civil Aviation Authority statistics, the number of passengers requiring assistance…